Due to food safety standards & packaging requirements, we do not accept physical returns. We do have a satisfaction guarantee intended to allow any customer to try a case of Flock risk-free and receive a refund if the product was not to their liking.

If there is an issue with your order that is within our control please send us an email at support@flockfoods.com and we will make it right or offer a refund.

You can always contact us for any questions at support@flockfoods.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If approved, you’ll be automatically refunded on your original payment method. Please remember it can take a few days for your bank or credit card company to process and post the refund once it has been submitted.